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FAQ/Contact Us

HOW CAN WE HELP?

  • How do I get in touch?

    Send us an email at: help@oldblue.co.nz. You can also call us or text us at 021 058 5858.

    If you've already placed an order with us and would like to get in touch about that specific order, you can also reply to your order confirmation email.

    Our estimated response time will be within 24 hours.

  • Where are you based?

    We live and work in a lovely city Auckland, New Zealand. We do not have a retail storefront. Please get in touch if you'd like to pick up locally from us.

  • Where can I find more info on your products?

    We try to publish as much useful information as possible about each of our products, to help you purchase the items that suit your best.

    If you can't find the information you're looking for on our product pages, please do not hesitate to contact us and we will do our best to answer your questions as quickly and completely as possible.

  • Question

    Use this answer block to discuss some commonly asked questions you've discovered from your customers interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.