Warranty Overview
We offer a standard 12 month 'return to base' manufacturers warranty on the bike frame.
Our standard 12 month 'return to base' warranty also includes the bike motor, controller and battery. All other standard components and accessories forming part of the bicycle, including shocks, standard forks, wheels, suspension forks, rear shock absorbers, drive train, brakes, seat post, handlebar and stem carry warranties from their respective manufacturing suppliers.
WARRANTY DOES NOT APPLY:
(a) where the Bicycle or any part of it fails due to an accident, any neglect, abuse, normal wear and tear, misuse, lack of rider skill, improper operation, improper assembly, improper or lack of repair, improper or lack of maintenance, alteration, modification, or any other abnormal, excessive or improper use;
(b) if the bike has been subjected to a use for which it was not designed or intended, including but not limited to jumping, riding at the beach, participation in “motocross” bicycle riding, mountain bicycle racing, downhill racing, riding on severe terrain, riding in severe climates, riding with heavy loads or any similar activities;
(c) if the bike has been used for hire, rental or any other commercial purpose without prior consultation with Old Blue Limited;
(d) if the bike has been modified in any way without prior consultation with Old Blue Limited. Modification includes the changing of control and function settings.